THE WOKE OLYMPICS

  Howard Saunders   Sep 04, 2019   advertising, Brand, Future, overton, Retail, shopping   0 Comment

The race for brands to parade their PC credentials is well underway! Gillette dashed to the front of the pack by showing us it was more interested in curing toxic masculinity than selling razorblades, but dropped back suddenly after it lost $8 billion in sales. Turns out blokes don’t like being called misogynists. A close shave indeed.  

Surprisingly, the enthusiasm for hopping on the outrage bandwagon has lost none of its momentum. Just like the way poor Taylor Swift was bullied to come out for one side or the other, brands must now decide if they are left or right, right on or stuck in the mud, Democrat or Republican. Brands, like the rest of us, have been dragged into the bear pit of the Twittersphere and the landscape in which they can express themselves, their Overton window if you like, has shrunk to a pinhole. You’re either with us, or against us.

Stuff we bought to shave with, or wash our knickers with, has grown a twenty first century conscience. In a world in which we have everything we need, a brand cannot simply offer us more stuff. In fact, this misunderstanding is largely responsible for the demise of our high streets and shopping centres. They were built on the premise that we needed to buy things to keep our mundane lives trundling along. They made the aisles wide and linear so that we could grab and go once we’d located what we were looking for. Product categories were announced in fonts bolder than motorway signs, as if we were all moving at seventy miles per hour. And in a sense we were. We dashed in and rushed back to the car before the ticket expired and our people carrier was towed away for ransom. How simple life was back then.

Where was I? Ah yes. Brands have realised they cannot carry on as if it were 1985, and so have evolved from being smiley, helpful and value-for-money, into fully grown, cynical adults with issues, consciences and axes to grind. In short: woke. In the rush of revelation some have joined the outrage hunters, pushing to the front of the melee in a desperate search for things to be shocked by. This then, is the new landscape for brands and we can expect it to intensify over the next few years. 

But you do know they’re faking it right? You do realise their pretend outrage and loud baying noises are for the purpose of deflection, lest the mob turn on them? An orchestrated distraction to avoid the laser beam of outrage homing in on their own transgressions, whether they be plastic packaging, pollution, landfill, low wages or waste. Like teenage bullies, woke brands are eager to elbow to the front of the mob in the name of progressivism. And who is against progressivism?

The problem is, in its rush to kick at the wicked establishment patriarchy, the mob is forced to edge forward, becoming ever more outraged and angry with the status quo. Egged on by a mainstream media exercising its last gasp for glory, too many of society’s strongest, deepest foundations are getting damaged along the way, sometimes irreparably. 

The frenzy of the mob, you see, can bring out the worst in us. All of a sudden, those quiet, conventional, harmless types see their opportunity to exert a little control. Very quickly, what considered itself a libertarian movement finds itself fuelled by an authoritarian impulse, one that wants to close down, ban, censor and admonish. The impulse that fights for women’s rights, for instance, swiftly morphs into something that’s distinctly anti-male. The push for racial equality, likewise, can so easily become discriminatory. Logic would suggest that the same libertarian instinct that campaigned for gay marriage and sexual equality would be against censorious regulation, but the reverse is true. Libertarianism and authoritarianism, once at opposite ends of the spectrum, have become fused in a kind of Alice in Wonderland nightmare. A new puritanism has infected the liberal mindset and its effects are serious.

And so, armed with this newfound pc superpower, the Advertising Standards Authority has waded into the mire to ban images it deems un-woke, things it doesn’t want you to see. We’ve all read about it: with the aim of discouraging gender stereotypes, the ASA banned a Volkswagen ad showing a young mother, sitting on a park bench alongside a pram. Once upon a time ‘motherhood and apple pie’ represented all that was good and wholesome with the world. Today, the ASA finds motherhood demeaning, something that might hamper a girl’s ambition and life chances. Shrug all this off as a slice of summer madness whipped up creamy by Daily Mailers by all means, but I believe it deserves a serious pause for thought: our regulatory bodies have decided that motherhood is wrongthink. It’s pretty obvious that a society that finds motherhood embarrassing or demeaning won’t last very long.

It’s important we don’t add to the hysteria, but at the same time, we cannot pretend everything is just fine. It’s blindingly obvious that brands are tip-toeing around convention, sweating over showing a heterosexual nuclear family with clearly gendered offspring, or a sexually attractive female for fear of being labelled regressive or bigoted. Humour that pokes fun at anything cultural, gender-based, racial or religious has been off-limits for so long that we’ve grown used to advertising’s mediocre glumness. But the prohibition of gender stereotypes promises to make life considerably more treacherous for brands wanting to stand out from the crowd. Expect to see a lot more of the Alice in Wonderland world in which heroes, adventurers, scientists and scholars are exclusively female, where families are made up from across the sexual ‘spectrum’ and where the image of a smiling, white, middle class family is deemed harmful to society.

I know. We’re already there.

So, Mr Futurist, how does all this end, I hear you cry?

That’s easy: a mighty financial crash, obviously.

In the meantime, have a great week!

 

Join me on Twitter @retailfuturist for daily retail musings

About Howard Saunders

Howard has worked in retail design for over twenty five years. As a former Creative Director of Fitch, based in London, he was responsible for retail design and branding and for creating multi-disciplinary teams of architects, graphic designers, product designers and copywriters and making them work together! As an independent consultant Howard has worked closely with Marks & Spencer, Waitrose and Westfield, for over a decade, helping them develop new store designs and keeping them informed of the latest retail innovations and shifts in customer expectations. His work with Westfield, for example, culminated in the creation of the artisan Great Eastern Market at Westfield Stratford, Europe’s largest shopping centre, which opened in 2011 on London’s Olympic Park. Now based in New York, Howard’s current clients include CBRE, Claire’s Accessories, Consumer Goods Forum, Ebay, Johnson & Johnson, L’Occitane, Magento, Mothercare, Permira and Westfield World Trade Center. As an international speaker Howard’s talks are big, visual journeys across the world of retail. Provocative, challenging, brutally honest, evidence based and thoroughly entertaining.

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